Privacy Policy

We collect personal information from our customers in the regular course of doing business. This brochure answers some of your most frequently asked questions, and lets you know exactly how we're protecting the information you entrust to us.

What personal information do we collect about you?

We collect the following information about you:

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address

When you visit our web site, we also collect:

  • information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location
  • what pages you visit on our site and what links you click on
  • what other sites you've visited recently
  • Cookies – The website may use “Cookies”, a technology that installs information on a website user’s computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of the website. For example, the information provided through cookies is used to recognize you as a previous user of the website, to track your activity on the website in order to respond to your needs, to offer personalized web page content and information for your use, to automatically populate online forms with your personal information for your convenience and to otherwise facilitate your Web Site experience.
    Advertisements displayed on the website may also contain cookies or other technologies provided by third party advertising companies. Butcher Coats does not have any control over, or any responsibility or liability for, the cookies or other technologies used in the advertisements or for use and disclosure of information collected through such advertisement cookies.
    You may choose to decline cookies if your browser permits but which, by doing so, may affect your use of the website and your ability to access or use certain website features.

How do we use this information?

The main reasons we collect personal information from you are:

  • Because our computer software asks for it
  • Complaints
  • Delivery services
  • Orders
  • Returns
  • To complete a sale/transaction

If it's a necessary part of any of these transactions, we may disclose your information to another company. We also pass on your name and address to a courier company to complete a delivery.

Sharing of Personal Information with Third Parties

Sometimes, we also share your personal information with other companies, including:

  • Third party contractors (such as a courier company or customer relationship management consultant)

We work to keep our servers, applications and databases secure and free from unauthorized access and use, by using physical, administrative and technological measure to protect the information we maintain. However, no one can guarantee 100% security. If you have any particular security concerns about certain personal information, please do not transmit that information over the Internet.

Privacy Notice Changes – Butcher Coats may change, supplement or amend this notice as it relates to your future use of the website from time to time and for any reason, by posting a revised notice on the website.